Last Updated: July 16, 2025
Effective Date: July 16, 2025
Welcome to [Global Auto Services (hereinafter referred to as "the App")]!
Wango (Shanghai) Automotive Technology Co., Ltd. and its affiliates (hereinafter referred to as "we," "us," or "our") fully understand the importance of your personal information and are committed to protecting the security and reliability of your personal data. We strive to maintain your trust by processing your personal information in accordance with the principles of lawfulness, fairness, necessity, and good faith. Therefore, we have formulated this Privacy Policy (hereinafter referred to as "this Policy") to help you understand how we collect, use, store, share, and transfer your information when you use our App, as well as the methods we provide for you to access, update, delete, and protect your information.
Before using the App, please read this Policy carefully and ensure you fully understand all its terms. We have endeavored to express relevant terms in clear and concise language and provide explanatory links where necessary for your better understanding. If you have any questions, please contact us.
Your use or continued use of our products and services signifies your acceptance of the terms of this Privacy Policy. If you do not agree with any part of this Policy, you may still browse basic information about the App and learn about our products and services, but you will not be able to use features that require the provision of personal information. In such cases, please refrain from providing any personal information without contacting us first.
If you do not agree to this Privacy Policy, you may choose to exit or enter "browse-only mode." In browse-only mode, you can only use browsing and search functions and cannot use interactive features such as posting content, leaving reviews, or placing orders. When searching, if you need to paste content, we will access your clipboard. Additionally, to ensure the secure operation of the software and services, we will collect limited device information based on the principle of minimal necessity, ensuring such information cannot be used to identify your identity.
Unless otherwise stated, the following terms used in this Policy are defined as follows:
This Policy will help you understand the following sections:
We collect and use your personal information solely for the purposes and scenarios described below. If we intend to use already-collected personal information for other purposes, adopt different processing methods, collect additional personal information, or if the context of collection changes, we will inform you through reasonable means and obtain your consent again before such collection or use. Additionally, when collecting your personal information, we may require you to grant specific permissions. If you refuse to grant these permissions, certain services may become unavailable.
When you register an account or use specific features of the App (e.g., submitting feedback, participating in activities), you may be required to provide certain personal information, including but not limited to your name, phone number, and email address. This information is necessary for using these features; without it, you may not be able to use them properly.
When registering an account, we will collect your phone number and the verification code sent via SMS for the following purposes:
If you decline to register, you may only view basic information in the App but will not be able to purchase vehicles, access detailed content, or enjoy other products and services.
You may also voluntarily update or supplement additional personal information after registration, including your avatar, nickname, gender, birthday, industry, and city.
When you log in to our system services, we collect your account credentials to verify your identity, ensure account security, and serve as the basis for your operations within the product.
During your use of the App, we may automatically collect certain information to ensure normal operation, improve service quality, and provide a more personalized experience. This includes:
Such as device model, operating system version, unique device identifiers (e.g., IMEI, UUID, Android ID, OAID), MAC address, IP address, Wi-Fi status, SSID, BSSID, screen resolution, software version, network access type and status, network quality data, device sensors, Bluetooth, base station ID, list of running apps, and list of installed apps.
Such as the time you open the App, your in-app navigation path, clicked buttons, session duration, operation logs, and service logs (automatically recorded usage behavior during your interaction with our products/services).
If you grant location permission, we collect your location data to provide location-based services (e.g., nearby recommendations). You may disable location access at any time in your device settings, after which we will cease collecting location data.
We use cookies to collect and store your information as log data for the following purposes:
We also use similar technologies such as web beacons and pixel tags to understand your preferences and improve customer service.
We may use cookies or similar technologies to learn about your browsing habits, login status, purchase intent, and order history to streamline repeated actions (e.g., registration, login), enable access to usage history (e.g., video watch history), enhance security, and optimize your experience. We commit to using these technologies only for the purposes stated in this Policy.
Most browsers allow you to clear cached data via settings. Doing so may disable services or features that rely on cookies.
Cookies are typically enabled by default, but you can disable them through your browser settings at any time.
Certain features of our services require cookies or similar technologies. If you refuse their use, you may not be able to fully use our products/services or enjoy optimal functionality and security.
We will not share your personal information with any third party except in the following circumstances:
We may share your vehicle, account, device, and location information with partners to deliver services. We only share what is necessary, for lawful, specific, and explicit purposes. Partners include:
We require all recipients to sign strict confidentiality agreements and comply with this Policy and applicable laws.
Except as stated, any other sharing will involve anonymization or de-identification to prevent re-identification.
Protective Measures for Sharing:
We will not transfer your personal information to any company, organization, or individual outside our affiliates except:
We will only publicly disclose your personal information:
Protective Measures for Disclosure: We will conduct DPIAs and maintain records as required by law.
Consent is not required in the following cases:
(1) We strictly comply with national regulations to safeguard user information. We employ technical and organizational measures—including identity verification, encryption, access control, malware protection, and security auditing—to prevent loss, misuse, unauthorized access, or tampering. We have established a dedicated data protection team, implemented internal controls, applied the principle of least privilege, and provide regular staff training. We undergo annual security audits by relevant authorities.
(2) Your data is stored on our servers or those of trusted third-party providers within mainland China. Cross-border transfers are generally not conducted. Access is restricted to authorized personnel bound by confidentiality obligations. Access logs are maintained and audited regularly.
We retain personal information only as long as necessary to fulfill the stated purposes, unless longer retention is required by law. Upon expiration, data is deleted or anonymized.
If we discontinue part or all of our services, we will notify you and delete or anonymize related personal information unless otherwise required by law.
(3) Despite robust safeguards, absolute security cannot be guaranteed due to the open nature of the internet. Please protect your own information (e.g., do not share passwords, change them regularly).
(4) In the event of a data breach, we will notify you promptly via email, SMS, phone, or public announcement (if individual notification is impractical), detailing the incident, impact, remedial actions, and protective recommendations. We will also report to regulators as required.
Pursuant to Chinese law, you have the following rights:
Close relatives of deceased individuals may exercise these rights for legitimate interests, unless otherwise arranged by the deceased.
To exercise these rights, contact us via the methods in Section 8. We will verify your identity and respond within a reasonable timeframe.
We take minors’ privacy seriously. If you are under 18, please obtain parental/guardian consent before using the App. We avoid collecting information inappropriate for your age or cognitive ability.
For children under 14, we require verifiable parental consent. We only process their data when legally permitted, with explicit consent, or necessary for protection. If we discover we’ve collected such data without consent, we will delete it promptly.
Please do not submit personal information of children under 14 without guardian consent.
We collect sensitive data only when necessary for service provision (see bold/underlined items in Section 2.1). While we implement encryption and other safeguards, no system is 100% secure. Unauthorized disclosure could harm your dignity or safety.
We conduct DPIAs, maintain records, and will never publicly disclose or sell sensitive data without your explicit consent.
We may update this Policy due to legal, business, or technical changes. Revised versions take effect upon publication in the App. We will notify you via in-app alerts, push notifications, etc. Continued use constitutes acceptance.
For material changes, we will seek your re-consent via prominent notices. The latest version governs all data processing under this Policy. You retain all rights unless otherwise stated. Questions? Contact us via Section 8.
If you have questions, suggestions, or complaints regarding this Policy, please contact us:
Email: wangao@imvango.com
Phone: 400-728-2799
Address: Room 304, Building 1, No. 500 Jinian Road, Hongkou District, Shanghai
We will respond within a reasonable timeframe.
If dissatisfied with our response—especially if your rights are violated—please file a complaint via the above channels.
We may process your data without consent in legally permitted scenarios, including: - Necessary for contract performance; - Required by law or public duty; - Emergency protection of life/health/property; - Public interest journalism within reasonable scope; - Processing of lawfully public information; - Other legal circumstances.
The App may link to third-party services governed by their own privacy policies. We are not responsible for their content, security, or practices. When accessing third-party features that collect data, we will notify you via pop-up. We encourage you to review their policies and discontinue use if risks are identified.
Certain features require system permissions. We only access data after your explicit consent and only when necessary. Disabling permissions may limit functionality. Your choice does not affect prior data processing based on consent.
| Permission | Purpose |
|---|---|
| Camera | For posting images, scanning QR codes, feedback, or changing avatar |
| Photo Library | To upload photos/videos for avatars, comments, sharing, or support |
| Location | For geotagging posts, store recommendations, orders, or real-time vehicle distance calculation |
| Bluetooth | For vehicle control features like digital car keys |
| Network Access | To access internet and check connection status |
| Clipboard | 1. For copy/paste functionality 2. System WebView may access clipboard (we do not actively read or upload clipboard data) |
| Permission | Purpose |
|---|---|
| Camera | For posting images, scanning QR codes, feedback, or changing avatar |
| Storage (Photos) | To upload photos/videos for avatars, comments, sharing, or support |
| Location | For geotagging posts, store recommendations, orders, or real-time vehicle distance calculation |
| Bluetooth | For vehicle control features like digital car keys |
| Clipboard | 1. For copy/paste functionality 2. System WebView may access clipboard (we do not actively read or upload clipboard data) |
| Network Access | To access internet and check connection status |
| Permission | Purpose |
|---|---|
| Camera | For posting images, scanning QR codes, feedback, or changing avatar (system security controls may bypass permission prompts) |
| Storage (Photos) | For uploading media in avatars, posts, feedback, or support (system controls may bypass prompts) |
| Location | For geotagging posts, store recommendations, orders, or real-time vehicle distance calculation |
| Network Access | To access internet and check connection status |
| Clipboard | 1. For copy/paste 2. WebView access (no active reading/uploading) 3. System controls may bypass prompts |
Thank you for trusting Global Auto Services!
Company Name: Wango (Shanghai) Automotive Technology Co., Ltd.
Developer: Wango (Shanghai) Automotive Technology Co., Ltd.